Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

I love the staff at Crowne Plaza Phoenix. They were very accommodating and super friendly. The guys at the front desk were very helpful when I asked for directions on how to get around the city and where to find food. They made me feel safe and welcomed. The airport shuttle was readily available. I called the hotel while I was at the baggage claim and when we got out, the shuttle was already there waiting. The hotel's location is very close to the airport and you'll see the city tram station just across the hotel. It was convenient and easy to get to the mall from the station. Breakfast was served with a choice of Ala Carte or buffet. At night when it was too late to go out to eat, we stayed in the bar and we ordered food. The bartender (Stephanie) was very friendly and very caring. She was so attentive and made us feel relaxed while enjoying our meal and conversation with her. The room was very nice, roomy, and comfortable. Everything we needed was there. I love this hotel!

Biggest perk of this hotel was the shuttle bus convenience and service to the airport. Also liked the proximity of the PHX Sky Train to the hotel. Utilized it after dropping the rental car off and had little to no trouble getting back to the hotel. We then enjoyed a delicious dinner at the Perch. Kuddos to the chef for the Swiss Mushroom burger (sans swiss cheese) and the fries...OMG!!!! To die for!!!! Overall, a super short trip but very much worth it!!!

This seems like such a small thing but it's so great - the elevator stays open until you select your floor. When traveling with more than one person and a lit of luggage, No worries of the door closing on you. Beds were super comfortable. I did not visit the bar, but it looked really nice and it's good that it is there. Hotel shuttle driver was very nice and helpful. All staff were great. Right on PHX Sky Tram.

property is perfectly located close to the airport. so it was ideal. Thank you for offering a shuttle service 24 hours a day. i dropped off my vehicle the night prior to make my airport travel easier and could do that easily because of your shuttle. all the staff super helpful including where to get picked back up after car drop off at airport. thorough directions. staff working breakfast were amazing !!! super friendly and accommodating as we really wanted a banana and they found one. Thank you. small thing but huge. would definitely stay again location great

It's right next to the airport. Thats why we chose this location.